+373 69 805 855
office@asterra.md
4, Mihai Viteazul Street, Chisinau
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Frequently Asked Questions

How do I order an insurance policy?

How do I order an insurance policy?

 

1. On-line order  

To purchase one of our insurance products available online, you should access the appropriate insurance box. Follow the steps of the displayed form and finally indicate the contact details.

After carefully checking the entered data and choosing the offer, click on the "order" button. The whole process takes two to three minutes.

We will contact you shortly to validate the order and to elaborate the details regarding the delivery of the insurance policy.

 

2. Telephone order

You can place an order by calling +373 22 854 855 or +373 22 211 758, daily, between 09:00 and 18:00, Monday - Friday. We will take the order, record the necessary data and inform you how and when you will be able to obtain the requested insurance policy.

How to pick delivery to an insurance?

The delivery is FREE, Monday to Saturday, in Chisinau.

 

Terms of delivery

For Zone 1: Chishinau, Codru, Durleshti, Airport Area

If your order was placed until 3:00 pm (Monday - Friday), the insurance policy will be delivered the same day, if the order is placed after the time indicated above - You will receive the insurance the next day. Orders received after 3pm on Friday or Saturday or Sunday will be processed on the next Monday, starting at 9am. Delivery in Zone 1 is free! *

 

For Zone 2: Cricova, Ciorescu, Staucheni, Gratieshti, Ghidighici, Vatra, Dumbrava, Ialoveni, Bacioi, Singera, Bubuieci, Colonitsa, Tohatin

If your order was made until 3pm (Monday - Friday), then the insurance will be delivered on the same day, if after the indicated times, then you will receive the insurance the next day or, if we have technical possibility, the same day . Orders received on Saturday and Sunday will be processed on the following Monday, starting at 9:00. Delivery in Zone 2 is free! *

 

* exception will make the days off

 

Delivery time is approximately 60 minutes. The delivery time of the order may vary depending on days of rest, weather conditions or road traffic.

What services can you receive with us?

Green Card  

protects the third-party interests in case of damages to their life, health and property, resulting from road accidents occurred outside the Republic of Moldova (in the territory of the member states of the Green card system).

 

The compulsory third-party car liability insurance

offers protection against potential prejudices caused by the insured to third parties through car accidents in the territory of the Republic of Moldova, more exactly:

  • death or bodily injuries,
  • damage or destruction of some property (including motor vehicles)

 

CASCO

With the optional insurance policy AUTO-CASCO, CA Asterra Grup SA will relieve you of any financial concern that may affect you at the risk of your personal means of transport: damage, theft or total destruction.

 

Medical insurance of citizens traveling abroad

The voluntary health insurance policy during the travel abroad offers financial guarantees in the amount of insurance protection requirements in the country of stay: minimum 15000,00 EUR, maximum 50000,00 EUR. For the member countries of the European Union, the insured amount is  30000,00.EUR

 

FACULTATIVE INSURANCE OF GOODS

ASTERRA GRUP" SA proposes the product of voluntary insurance of goods through which the Insurer assumes the obligations to insure the patrimonial interests of the Insured, related to the possession, disposition, use of the insured goods as a result of the total or partial destruction or destruction of the during the period of validity of the insurance contract.

 

Property Insurance

Thus, CA "ASTERRA GRUP" SA offers you a new product on the insurance market: Property Insurance - an affordable product that offers the possibility of the owner of the insured property, to have complete room insurance (including movable goods in the room) of third parties at an ADVANTAGE PRICE!

 

Accidents

The object of accident insurance is the patrimonial interest that concerns the life, health and working capacity of the insured person.

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